Policies

‍Effective Date: March 2026

‍Your Concierge MD (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website. This document outlines how information may be collected, used, and protected, as well as the terms governing the use of our website and services.

By accessing or using this website, you agree to the policies described below.

Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Contact us through our website
  
• Schedule appointments
  
• Submit intake forms
  
• Subscribe to newsletters or updates
  
• Request information about our services
  

The information we may collect includes:

• Name
  
• Email address
  
• Phone number
  
• Mailing address
  
• Health-related information voluntarily provided through forms
  
• Appointment or service preferences
  

We may also automatically collect certain information when you visit our website, including:

• IP address
  
• Browser type
  
• Device type
  
• Pages visited
  
• Date and time of visits
  

This information helps us improve the functionality and user experience of our website.

How We Use Your Information

We may use the information collected for purposes including:

• Responding to inquiries
  
• Scheduling and managing appointments
  
• Providing healthcare services
  
• Improving our website and services
  
• Communicating updates or practice information
  
• Maintaining internal records
  
• Complying with legal and regulatory obligations
  

Sharing of Information

We do not sell, rent, or trade personal information.

We may share information with trusted third-party providers who assist in operating our website or services, such as:

• Appointment scheduling platforms
  
• Payment processors
  
• Website hosting services
  
• Email communication services
  

These providers are required to maintain confidentiality and security of your information. We may also disclose information when required by law or to protect the rights, safety, or security of our practice, our patients, or others.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve user experience and analyze website performance. Cookies help us understand how visitors use the website so we can improve services and functionality. You may disable cookies through your browser settings if desired.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of internet transmission can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to external websites. Your Concierge MD is not responsible for the privacy practices of those websites. Users should review those policies independently.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through the website.

Terms & Conditions

Website Use

This website is intended to provide general information about Your Concierge MD and our services, including concierge medicine and medical spa services. The content on this website is for informational purposes only and should not be interpreted as medical advice. Use of this website does not establish a physician-patient relationship with any provider at Your Concierge MD.

Appointment Requests

Appointment requests submitted through the website or online booking platforms do not guarantee treatment or services. All services are subject to provider evaluation and clinical appropriateness.

Intellectual Property

All website content including text, graphics, logos, images, and branding is the property of Your Concierge MD unless otherwise stated. Content may not be copied, reproduced, distributed, or used without written permission.

Limitation of Liability

Your Concierge MD makes reasonable efforts to ensure that website information is accurate and up to date. However, we make no guarantees regarding completeness or accuracy. Your Concierge MD is not responsible for damages resulting from the use of this website.

Medical Disclaimer

The information provided on this website is intended for general informational and educational purposes only.

It is not intended to diagnose, treat, cure, or prevent any medical condition and should not replace professional medical advice, diagnosis, or treatment.

Always seek the advice of a qualified healthcare provider with any questions regarding medical conditions or treatments.If you are experiencing a medical emergency, call 911 or seek immediate medical attention. Use of this website does not create a physician-patient relationship between you and Your Concierge MD.

Notice of Privacy Practices (HIPAA)

This notice describes how medical information about you may be used and disclosed and how you can access that information.Your Concierge MD complies with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable healthcare privacy laws.

Our Responsibilities

We are required by law to:

• Maintain the privacy of your protected health information (PHI)
  
• Provide notice of our legal duties and privacy practices
  
• Notify you if a breach occurs that may compromise your information
  
• Follow the practices described in this notice
  

How Your Medical Information May Be Used

Your health information may be used or disclosed for the following purposes:

Treatment

To provide, coordinate, or manage your healthcare and related services.

Payment

To obtain payment for healthcare services provided.

Healthcare Operations

For administrative, operational, and quality improvement purposes within the practice.

Legal Requirements

When required by federal, state, or local law.

Appointment Reminders

We may contact you regarding appointment reminders, treatment options, or health-related services offered by our practice.

Your Rights

You have the right to:

• Access and obtain copies of your medical records
  
• Request corrections to your medical information
  
• Request restrictions on certain uses or disclosures
  
• Request confidential communication methods
  
• Receive a copy of this notice upon request
  

Requests may be made by contacting our office directly.

Changes to This Policy

Your Concierge MD may update these policies periodically to reflect changes in legal requirements or business practices. The updated version will be posted on this page with a revised effective date.

Contact Information

Your Concierge MD
5051 Forest Drive
New Albany, Ohio 43054

Phone: 614-800-0034

Email: info@yourconciergemd.health